conversationPRO Overview
Enhance the power of Microsoft Dynamics
CRM 4.0 with a seamlessly integrated
Call Recording System in real-time,
conversationPRO.
conversationPRO
creates voice documents and
automatically populates your Microsoft
Dynamics CRM records.
With the conversationPRO all
telephone conversations are recorded and
saved as voice documents (.WAV format)
and automatically attached to the
corresponding Microsoft Dynamics CRM
record.
Calls are retrieved and reviewed by
simply selecting the embedded icon
labeled "Call Logs" within Microsoft
Dynamics CRM 4.0.
The conversationPRO
interfaces with any telephone PBX system
to deliver phone conversation and
management of those conversations to
Microsoft Dynamics CRM.
